Ordering Information

HOURS

Office Hours: Tuesday, Wednesday, and Friday, 10:00 am to 4:00 pm (CT)

ORDERING

  • Phone Orders: We do not have anyone answering phones. Call us toll-free at 1-800-447-9974 and use Extension 21 to leave a message. Please include your name, phone number, and the item you are needing. I will call back during my current business hours.
  • Email: hopinfo@hardwareofthepast.com
  • FAX: 1-800-974-3291
  • Online Orders: Major credit cards accepted, including MasterCard, VISA, American Express, and Discover, plus PayPal.

SHIPMENTS

Orders are shipped within 72 hours of receipt and are shipped via UPS or USPS.


SHIPPING & HANDLING CHARGES

Orders up to $24.99

$6.70

Orders $25.00 to $59.99

$8.75

Orders $60.00 to $94.99

$11.90

Orders $95.00 to $184.99

$16.25

Orders $185.00 to $249.99

$21.75

Orders $250.00 & over

$29.75

*These new shipping rates go into effect September 10, 2018.
**Please Note: Actual Shipping is charged for shipments outside the United States, APO Deliveries, Air Shipments, or Express Mail

HAZARDOUS MATERIALS

Chemicals with an ORM-D rating CANNOT shipped outside of the continental United States. These chemicals cannot be shipped via Next Day Air or Second Day Air either.

BACKORDERS

As we will be closing, we will no longer backorder any items. If the online inventory is inaccurate and an item is out of stock, we will notify you by phone or e-mail before the shipment of your order to give you the opportunity to choose another item.

PRICING

Our prices are subject to change without notice, but we only make price changes based on substantial cost fluctuations. Prices do not include federal, state, or local taxes that may be imposed.